Quality Improvement is a never-ending approach. This calls for a similar technique to match its nature in terms of continuity. BSC can be employed to achieve this with indicators that can be measured, quantified and are apt in reflecting the progresses being made. In majority of the cases, the perspectives are the ones related to Quality Maintenance, Quality Ingredient, Internal Processes and Training and Continuous Learning. However, one should understand that this is a tailored solution and that there are chances that the measure that works for Industry leader may not go well with any other company.
Read more about Quality Improvement scorecard.